WARRANTY
2-Year MNFST Warranty
Our Commitment To Quality
Every MNFST piece is thoughtfully designed and crafted to be worn, loved and treasured.
We stand behind the quality of our jewellery and offer a 24-month warranty from the date of purchase against faults resulting from manufacturing or workmanship.
If an issue arises that is determined to be the result of a manufacturing defect, we will work with you to provide an appropriate solution, which may include a repair, replacement, or equivalent alternative where available.
What Is Covered
Our warranty may apply to:
• Manufacturing defects
• Faulty clasps, fastenings or connectors
• Structural faults that occur under normal wear
• Defects in materials or craftsmanship
All warranty claims are assessed individually by our team.
What Is Not Covered
The warranty does not extend to:
• Everyday wear and ageing of materials
• Tarnishing caused by chemicals, perfumes, lotions, water or improper storage
• Accidental damage, misuse or neglect
• Scratches, dents or cosmetic marks acquired through normal wear
• Alterations, repairs or modifications carried out by anyone other than MNFST
• Lost, misplaced or stolen items
• Damage resulting from failure to follow care instructions
Replacement Products
Where a warranty claim is approved, we may provide a replacement item.
If the original design is no longer available, we reserve the right to offer a comparable piece of equal value.
Any replacement supplied under this warranty will remain covered for the remainder of the original warranty period.
Making A Warranty Claim
To submit a claim, please contact our customer care team with:
• Your order number or proof of purchase
• A description of the issue
• Clear photographs showing the fault
Our team will review the information provided and guide you through the next steps.
Please note that proof of purchase is required for all warranty claims.